You'll be able to make an appointment to come by after 04 May 2020 for a free fitting.
D’Elegance shapewear products are ready-to-wear, so we'll be able to ship your items on the same day as your purchase, subject to stock availability.
Occasionally, we may have to alter the straps of the Bodysuit to cater for different body lengths.
In these cases, alteration will be provided free of charge and will take at least 5 working days. Your item will be shipped to you once the alteration is complete.
It depends on where you are. Orders processed in Singapore will take 2-3 working days to arrive. Overseas deliveries can take anywhere from 4-5 working days.
The delivery details will be provided in your confirmation email.
As a general guide, all orders will be processed within 1 working day.
For local orders below $150, we use SingPost, Ninja Van and local courier services.
If your purchase is over $150, your order will be delivered by our friendly courier partners.
Yes, we ship all over the world for purchases of over $150.
For overseas orders, we use DHL Express and Fedex.
This 1-for-1 promotion is available only to our VIP Members for now.
We may consider extending this promotion to D'Elegance Members (clients who have spent below S$1,000 with us) at a later time, subject to stock availability. Pleased stay tuned for our announcement via emails!
We are unable to offer returns, refunds or exchanges.
If, however, there are any issues with your order (e.g. wrong item shipped), we are happy to rectify this for you. Please contact us as soon as you can.